It has been two years since the global economy and public health have been affected by the COVID-19 outbreak. Although there are vaccinations are now readily available, not all are compliant. Moreover, the economy has not yet bounced back.
The economic struggle has made creating and coping with new trends a rare opportunity, especially for the cleaning and sanitation sector. Not all have the chance to venture into new things, but if you want your business to thrive despite the economic disturbance, here are four recent trends you should keep up with.
Reliance on Technology
Laundry services need websites or mobile applications to give their clients an easier way to book their services. These days convenience relies on technology. Aside from having your laundry services available on online platforms, allow your clients to pay online. It gives them the confidence to book and pays for your services without leaving their homes.
Moreover, mobile apps help us track the pickup and delivery of your laundry. It gives you the confidence and security to determine the whereabouts of the laundry.
Improved Customer Experience
Before the pandemic started, consumers found visiting laundry services for relaxation. It gives them time for themselves to have coffee, go for a walk or do any activity that unwinds them while waiting for their clothes to finish.
But, with the pandemic, our outdoor activities have become limited or restricted. That’s why if you want your business to thrive, you need to offer services that give your customers a positive experience.
You can offer laundry pickup and delivery service to your customers. It allows them to have alone time at home without worrying about laundry.
Disinfection is More Important
Before the pandemic, our sole purpose of laundry was to make our favorite garments washed. But our priorities and concerns changed after the COVID-19 outbreak. We are more concerned with disinfecting our clothes when washing them.
Well, consumers don’t have to worry about this. Laundry services are manned by experts who know how to clean and disinfect any garment. Moreover, they do it properly to ensure that your garments maintain their optimum level.
Aside from the health concerns from the COVID-19 outbreak, environmental disruption has also a part of this. That’s why governments and researchers have encouraged consumers and businesses to follow sustainable practices.
The sustainability movement became intensified after the COP26. Businesses are required to use energy-star certified equipment to ensure your laundry service utilizes water and energy efficiently.
Moreover, you have to ensure that the detergents and other laundry tools are eco-friendly. The essence of sustainability will be disrupted if you use harmful chemicals.
You must be worried about how to get through with the economic disturbance. As the pandemic has slowly reached its end, it is still important for you to know these trends. It is not easy to run a laundry business. Applying these new trends will help your business get through this economic hardship.